Privacy Policy

This privacy statement applies to your use of Smartsoft's website located at www.smartsoft.com.au.

We understand and appreciate the fact that our clients are concerned about the privacy afforded to their information collected via the Internet. We are committed to providing our clients with a high level of privacy in relation to the personal information that is collected whilst online. To display this commitment, we provide the following privacy statement for our client's viewing.

Personal Information Collected

The type of information generally collected by Smartsoft includes your name, address, telephone number, facsimile number and email address. This information is collected in order for Smartsoft to perform the services that you have requested or to answer the query you have made.

When you look at this website, our computer servers make a record of your visit. The following information is logged for statistical purposes:

  • your IP address
  • the date and time of your visit to the site
  • the pages you accessed and documents downloaded
  • the previous site you have visited
  • the type of browser you are using

We do not disclose your personal information collected to any third party without firstly gaining your consent, or where it is required by law.

Use and Disclosure of Personal Information

Your email address is recorded only if you send an email message to us. We respect the confidentiality of the information you provide to us. As such, any personal information that we collect will only be used for the purpose for which it has been provided to us. Under no circumstances will your email address be added to a mailing list or used for any other purpose without your consent being obtained or where it is required by law. Users should be aware that there are inherent risks transmitting information across the Internet.

Personal Information Quality

Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, contact us and we will use all reasonable efforts to correct the information.

Personal Information Security

Smartsoft is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Access to Personal Information

You can request us to provide you with access to the personal information we hold about you. If we are able to, we will provide you with access. A fee may apply to such access. If we deny your request for access, we will let you know why.

Cookies

A cookie is a piece of information that an Internet website sends to your browser when you access information at that site. Cookies indicate to a website that you have been there before and they can be used to record what parts of a website your computer is visiting. Cookies do not identify individual users, although they do allow identification of the type of browser used and the Internet Service Provider (ISP).

Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, and may be used to track your browsing behaviour upon return to the issuing website. On the other hand session cookies are short-lived and are used only during a browsing session, and expire when you quit your browser.

Links

The Smartsoft website contains links to other websites that are included on the basis of containing content related to our business and areas of practice, or to sites containing general information for the personal interest of the user. When a user has clicked on a link to another site, they leave the Smartsoft site and are no longer protected by the Smartsoft privacy statement.

Promotional Material

If you have registered to receive email communications from us and later change your mind, you may contact us to have your name removed from our distribution lists. You have the following options to do this:

  • you can send an email to privacy@smartsoft.com.au
  • you can send mail to the following address:

    Smartsoft (Australia) Pty Ltd
    107 Flinders Street
    Adelaide SA 5000
    Australia

For more information

If you have any questions, concerns or comments, please email privacy@smartsoft.com.au