The following information outlines the main features of Smartsoft's robust Front
Desk Practice Management System®:
If you wish to investigate these features further, please refer to the electronic
manual on the demonstration CD.
When you install the trial version you may also learn more about the system by selecting
the online help button from the toolbar or the 'Help' button found on most pop-up
windows.
The Appointment Book
accommodates the adding, editing and deleting of appointments and group appointments.
Several reports regarding appointments can be generated from the appointment book.
Receipts and accounts can also be made from the appointment book.
The Patient File
contains information regarding the patient, details such as personal details, records
their transactions and appointments, referrers and allows receipts, bills and payments
to be processed.
Patient X-rays
functionality allows you to import digital x-rays and reports into patient files.
Patient Photos
inserts a picture on the General tab of their file.
Clinical Notes
are used to document the treatment and history of a patient. Charts are used to
display standard body diagrams (or other images) and can easily be drawn on by a
practitioner.
The Banking Sheets / Shift Reports
generate reports such as banking sheets, transaction reports and summary reports.
The period of time for these reports may be pre-set as a clinic shift in System
Information.
The Transactions Report
displays all transactions (credits, debits) between two selected dates. This can
preview transactions for the entire clinic or for an individual practitioner.
Statements and Invoices
generate batch printing of statements and invoices.
The Cash Book
provides a means to keep track of out-going finances.
The Billings Report
provides billing and/or payment information for each practitioner for a specified
period of time.
The Trend Analysis
provides a graphical method to view clinic billing trends.
The Time Management Report
provides information on the amount of time a practitioner is booked on the appointment
book between two selected dates.
Treatment Reports
are used to help manage patient treatment plans. If an insurer only approves a certain
number of treatments at a time, a treatment plan can be activated for that patient
and an entry on the Treatments Report will appear when it is time to request more
treatments.
The Recall Patient List
report generates a list of patients whose recall dates fall within the specified
period of time. The recall may refer to the making of an appointment or the returning
of a borrowed item.
The Active / Inactive Patients Report
generates a list of patients who have either been to the clinic within a specified
period of time (Active) or who have not been to the clinic since a specified period
of time (Inactive).
The Birthday List Report
generates a list of patients whose birthday falls between two selected dates.
The Patient Referrals Report
generates a list of patients or entities that have referred a patient within a specified
period of time. The amount billed for each referred patient is detailed.
The Patient List Report
generates a list of patients whose details correspond with a variety of selected
options.
The Practitioner File
contains information such as qualifications, provider number and defaults of each
practitioner.
Charge Items
contains item codes that are used at the clinic and pricing.
System Information
contains information regarding the clinic, such as, contact and banking details,
default settings, appointment book setup and paper sizes.
Back Up
It is very important to backup the data from any system that contains valuable information.
Front Desk®
2011
offers a built in fast backup to make this task easier.
Medicare and DVA Online Claiming Integration
 
Fast and easy direct online processing of Medicare and DVA claims. This interface
will allow you to lodge Medicare and DVA claims through a secure internet connection
for less paper work, faster payment and greater patient satisfaction.
HICAPS Integration
allows for more efficient patient bill processing and improved reconciling of HICAPS
payments from health funds. No more double keying of information into your practice
management system and HICAPS terminal. Produce HICAPS reports by health funds to
make reconciling payments easy!
EFTPOS
Save time when processing EFTPOS transactions with our software integration to your
HICAPS terminal.
Web Viewable Appointment Book
allows users to view their appointments using a standard web browser. This functionality
is ideal to allow practitioners and Admin staff to view the appointment book while
off site.
Scanning Integration
to allow the direct scanning of documents into Front Desk®
SMS and Email
Messages can be sent directly to patient mobile phones or their email address using
the SMS and Email Integration.
The integrated Stock Control
keeps a track of stock levels and details of suppliers and stock.
Patient Events
is used to record specific events or activities in a patient file, such as having
an x-ray or sending a letter. When sending Emails and SMS messages these are automatically
stored in the patients Events tab.
Quotations
can be used to quote patients for a particular treatment or product.
Medical Specialist Referrals Option
should be activated if your profession requires referrals from a medical practitioner
or other health professional for your services to be paid. This option is generally
reserved for medical specialist.
Future Billings
can be used by practices that wish to bill items at a future date. This can be helpful
when negotiating payments over time with patients for high value services such as
Orthodontics.
Multiple Locations
support when running Front Desk®
2011
at two or more locations concurrently over a WAN (Wide Area Network).
Integrated Word Processor
Integrated Word Processor functionality which can be used to create Standard Letters
and Mail Merge documents without requiring the purchase of additional software.
Multiple Accounts per Patient Option
available if patients require more than one account per patient card e.g. a private
account and a Workcover account.
Free Call 1800
support phone number (within Australia)
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