We are currently receiving a large number of calls to assist clients during the COVID-19 pandemic and apologise for the longer than usual wait times. We are prioritising cases based on their urgency, and ask that instead of calling, support requests be initiated by opening a support case at www.smartsoft.com.au/support

Our community is open to everyone with an interest in our products. It is a great place to share and connect with other people to have your questions answered, share your ideas and feedback, get your problems solved and give back by helping others! Though this site is regularly monitored by the Smartsoft team, it is not intended for urgent support matters.

Visit the Community

Our community is open to everyone with an interest in our products. It is a great place to share and connect with other people to have your questions answered, share your ideas and feedback, get your problems solved and give back by helping others! Though this site is regularly monitored by the Smartsoft team, it is not intended for urgent support matters.

Visit the Community

Open a support case with Smartsoft and a member of our helpdesk, technical or business care team will contact you shortly. Most cases are responded to within 30 minutes during our business hours.

For urgent matters or when you just have to speak to us now, please call the Smartsoft team directly on our free call number.

Free Call (Australia):

1800 18 18 20

International:

+61 8 8361 2666

New Zealand (Auckland):

+64 9887 0580

Singapore:

+65 3106 4240

Opening Hours

Monday - Friday:
9:00 AM - 5:00 PM
(Australian Central Standard Time)

Excluding Public Holidays

It is 7:14 AM (ACST) on 6 April 2020

Helpdesk is currently closed